Improvements to Despatch Process
Reasons we selected the project
- Un-organised area
- Targets not being met
- Feedback from employees
- Achievable within project scope (timescale given)
- Suitable location
Our objectives
- To reduce Non-value added time by 20%, data gathered using Time in motion study
- To increase Quality by 50% using 5s activities
- Cost saving target of £5k, by reducing labour on work orders and increasing productivity
How we achieved our objectives
Collected data
- Time in motion
- Review layout
- 5S Audit
Reviewed and updated
- S.O.P
- Training matrix
- Method / Process
- Reduce / Rationalise components
Skills we learnt
- 5S process
- Problem solving
- Data collection
- S.O.P creation
- Health & Safety
- Diversity & Equality
Pre-Improvement Data
- Quality - 56 (5S Score)
- Cost - £16,800 labour cost (per annum)
- Delivery - 240 seconds per order
Post-Improvement Data
- Quality - 75 (5S Score)
- Cost - £13,920 labour cost (per annum)
- Delivery - 200 seconds per order